Gallup’s recent global research reveals that only 13% of employees worldwide are really engaged at work. With the correlation between engaged employee and business outcomes, this study perhaps offers the greatest opportunity for business to improve its profitability and performance.
Highlight of the Gallup research
Employee engagement being a key practice area of Gallup research, points out the existence of a strong relationship between the employee engagement and performance of the business. The outcome of the research is applicable to diverse companies across sectors and geographic location.
Gallup’s study, “The State of the Global Workplace” which includes data points from 142 countries states in its research that 13% workers are engaged at work, 63% are not engaged and remaining 24% million are actively dis-engaged.
The research further establishes strong correlation between employee engagement and business performance metrics like customer ratings, profitability, productivity, turnover, etc.
The research also states the odds of success at work nearly doubled for an engaged employee.
Why should Companies care?
As per the correlation established by the Gallup’s report between engaged employee and business performance, business can turn-around their performance if they have the right policy for employee engaged in place.
This provides companies with an easy opportunity to tap into this segment of not engaged employee to improve their business metrics and lead in the market with the revived workforce.
Engaged employees also are proven to be innovators and problem solvers who can help the company lead in this digital era of ever-changing technology.
Not-engaged employees are not necessarily lacking in talent, skill-set but they lack passion and enthusiasm to deliver. Companies with the right set of policies in place can easily turn this into an opportunity of growth.
What can be done to engage employees at work?
Employee engagement at workplace is creation of an environment with the right conditions for every employee to bring out the best in him each day. It helps in motivating the employees to stay committed to their organizational goals and values and contribute towards organizational success, taking care of their own wellbeing at the same time. The principle of Employee engagement is based on trust, integrity and most importantly a two-way communication between the employees and management. This contributes to the performance and productivity of employees as they appreciate the sense of being heard and recognized by their seniors.
This approach is vital for companies striving to maintain high productivity workplaces for employees, in harmony with the varying social, cultural and economic environments across the world (Reilly, 2016).
The strategy of an organization should be to focus on transforming this group of not-engaged workers to engaged employees, for sustainable long-term growth. Organizations should follow a strategic framework to build their constituency of engaged employees.
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