The threats to any project in terms of the project failing, emanates from the failure in communication. The technical professionals are not always well known of being good communicators. The empirical researches have revealed that many professionals do not have the ability to communicate effectively that is required in succeeding in their professions. The strong verbal skills are the key factors in the advancement of one’s career and profession.
The tasks to be undertaken are:
Communications planning: Determining the needs of information and communication pertaining to the stakeholders (Time taken: 28 hours)
Information distribution: The timely availability of the information related to the project stakeholders (Time taken: 28 hours)
Performance reporting: Collection and dissemination of the information related to the performance that includes: (a) forecasting; (b) measurement; (c) progress: and (d) status report (Time taken: 28 hours)
Managing stakeholders: Management of communications in satisfying the expectation and needs of the stakeholders of the project and resolving issues (Time taken: 28 hours).
The projects should be provided with some kind of communication management plan in the form of a document guiding the project communications. The creation of analysis for the stakeholders in relation to the project communications aids in communication planning.
3.1 Communication management plan contents
The content of the communication plan is based on the requirements of stakeholder’s communication. The information that is to be communicated includes format, level of details and the content. The framing of the information should be done in terms of who will receive the information and the ones that will be producing it. The detailed suggested method is framed or the technologies that will convey the information. Next, the frequency of communication is determined. The procedure of escalation is adopted to resolve issues. The procedure of revision is updated with respect to the communication management plan. The glossary is earmarked for common terminologies (Baguley 2010).
It is very important for the project managers to understand the working with various stakeholders. There is a need of devising a way to identifying and resolving issues.
The two most important tools in managing stakeholders include:
Expectations related to matrix of management