This report has highlighted some of the issues that are coming in the food and beverage department of Harrods. The company has already created customer profile and market and they cannot lose their customers at any cost. Issues like allocation of the resources and utilization of the resources is the biggest problem. The main issue is about the cost that is increasing because resources are not being utilized properly and bar of the hotel is facing some troubles. Customer management in this section is another problem along with the effectiveness of the executive manager that is global. All these issues will be discussed in detail in the report and with the help of operations management techniques these problems can be resolved.
Food and beverage is an important part of hotel management and the mechanism is about food, preparation, preservation, presentation etc.; this includes the food quality and how it is being presented to the people. This report will detail the operation management of and how this multinational company has managed to deal with its operations and what are the issues that are coming in. this report will discuss the issues and what are the current methods that are used by Harrods for maintaining their food operations because they are a multinational company and they need to be efficient with their services and food quality. The name of food service operation selected for this report is food and beverage department of Harrods and how they handle their operations. It is important that the manager of the company have the skills to ensure that all the operations relating food and beverage are fulfilled.