Culture encompasses the various physical, mental and traditional aspects of a population’s life. It is a comprehensive term which has been characterized by Bennet as a form of behaviour acquired by interacting with various types of people; sharing, and learning from them (Herrmann, 2007). Intercultural communication therefore may be described as the competent communication that is practised due to differences in expectations from and interface with various cultures (Lustig & Koester, 2003). It may also be described as the interaction between people of distinct cultures due to an imminent need as various specialists (Samovar & Porter, 2004), (Zhu Hua, 2011) and (Jack & Phipps, 2005) have mentioned. Intercultural communication is essential for succeeding in important aspects of life such as becoming more aware of oneself, and in the ethical, economical, technological, demographic and especially educational facets as well as to promote peace between oneself and members of other cultures (Martin & Nakayama, 2010).
Intercultural competence, like intercultural communication has been accredited with various definitions, however the most practically sound description of the term has been coined by Spitzberg and Shangnon, and includes the proper management of communication between people who differ in their behaviour and intellect from each other as defined by Deardoff (2009). Where intercultural competence includes all the aspects of communication required to excel in personal and professional endeavours, it also brings about discrepancies in the form of prejudice, discrimination and stereotypes, which are required to be eliminated for the healthy functioning of a society enlaced with various cultures.