Consumer privacy: The privacy of customer’s data and information is one of the main legal issues that are faced by e-commerce business organizations. In this, different e-commerce sites collect personal information of customers including their names, email address, phone no. and credit card information. The host server records all visit information of customers that allows third party advertisers to track customer’s browsing habits. In business-to-consumer (B2C) e-commerce, it is critical for customers to believe on the contract partners or the quality of the product or services. So, it is important for e-commerce merchants to follow minimum standards and privacy laws to reduce the risk of electronic contracting or information confidentiality.
Cybercrime: Internet raises various security issues and cybercrimes due to openness, lack of identification and lack of understanding among users about security. Cybercrimes are criminal acts in that computer is an instrument, objective or a location of a crime. There are various examples of cybercrimes such as software piracy, online trafficking, child pornography and online gambling. In various countries, criminal laws are not helpful to resolve cybercrimes. So, to address the issue of cybercrimes, it is important for countries to create positive environment for e-commerce and usage of internet with the implementation of laws, policies, technical standards and cybercrime reporting.